frequently asked questions

How do I book a session

Appointments can be booked by navigating to the offerings page, or clicking the Book Now button in the header, and submitting a payment.

 

What kinds of payments do you accept?

PayPal, Venmo, Cash App, Facebook Messenger, Apple Pay (through Messages), check, crypto, certified bullion, barter and trade are all accepted. To inquire on how those modalities that can not be processed through the website send an email or submit your request via the Contact Form.

 

How do I reschedule my session?

Sessions can be rescheduled. To reschedule a session, send an email or use the reschedule button in your confirmation email. Requests must include the time and date requested for rescheduling. Sessions that are rescheduled are non-refundable if cancelled or forfeited.

 

Can I cancel the session I booked?

Sessions can be cancelled with a full refund up to one week (7 days, 168 hours) in advance of the scheduled appointment. Cancellations after that time will receive a 50% refund. Sessions can be rescheduled once per year with no less than 48 hours notice at no charge. 

 

What are the Terms & Conditions (T&C)?

You can read the Terms and Conditions here.

 

Do you offer discounts or promotions?

Submit your name and email address at the bottom of the Home page to be notified of future promotional discounts and opportunities.

I'm interested in a sliding scale consultation or donating a solidarity reading to subsidize sliding scale clients. How can I book or donate?

Submit your request to be considered for a solidarity session through the Contact Form with information about which session you are interested in and, briefly, how/why you are eligible based on the description on the Solidarity page. You can also send an email to info@taylorshulerastrology.com